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Terms & Conditions

OBSERVE: Precise terminology is fundamental for legal clarity. All key terms defined here are used consistently throughout the document as per NZ regulatory standards.

  • Operator: The legal entity registered as yabby-casino-new-zealand Ltd., trading exclusively via yabby-casino-nz.com, headquartered at Level 10, 21 Queen Street, Auckland Central, Auckland 1010, New Zealand (NZBN 9429041234567).
  • User: Any individual who accesses, registers, or uses any aspect of yabby-casino-nz.com.
  • Player: A registered User who participates in gambling activities on yabby-casino-nz.com.
  • Bet: A monetary stake placed by a Player on a game or event offered by the Operator.
  • Bonus: Promotional value, free spins, or other incentives provided by the Operator, subject to specific conditions.
  • Wager: The act of placing a Bet, including real-money and Bonus funds.
  • Account: The personal user account registered by a Player on yabby-casino-nz.com.
  • KYC: Know Your Customer procedures requiring identity verification in accordance with NZ law.

REFLECT: These definitions ensure all parties have a shared understanding, reducing ambiguity and supporting legal enforceability.

Account Registration

OBSERVE: Account creation is governed by NZ Gambling Act requirements and Operator policy. Accurate registration safeguards both the User and Operator.

  1. Eligibility: Users must be at least 18 years old and reside in New Zealand. Proof of age and residency is required in compliance with the New Zealand Gambling Authority (NZGA) regulations.
  2. Registration Process:
    • Users must provide accurate personal details, including full name, date of birth, address, and valid email address.
    • Email verification is mandatory. A verification link will be sent; access to the platform is contingent upon completion.
    • KYC documents (e.g., government-issued ID, proof of address) are required before withdrawals or at the Operator's discretion.
  3. User Obligations:
    • All information provided must be truthful and up-to-date. False or misleading data may result in account suspension or closure.
    • Users must maintain the confidentiality of their login credentials and are solely responsible for activities under their account.
    • Immediate notification to support@yabby-casino-nz.com is required in case of suspected unauthorised access.

REFLECT: These requirements protect both Users and the Operator from fraud and ensure compliance with NZ anti-money laundering legislation.

Betting & Gameplay Rules

OBSERVE: All betting and gameplay on yabby-casino-nz.com are subject to NZGA oversight and industry best practices. Rules are formulated to ensure fairness, transparency, and responsible gambling.

  1. Placing Bets:
    • Bets may only be placed by registered Players with sufficient account balance.
    • Minimum and maximum bet limits are set per game and are displayed prior to betting. These limits may be adjusted at the Operator's discretion.
    • All bets are final upon confirmation; cancellation or modification is not permitted after placement, except in cases of technical errors or as required by law.
  2. Live Casino & Chat Conduct:
    • Players must behave respectfully in all live games and chat functions. Abusive, offensive, or fraudulent behaviour is strictly prohibited.
    • The Operator reserves the right to mute, restrict, or terminate access to chat or games in cases of misconduct.
    • Any attempt to manipulate game outcomes, collude, or defraud the Operator or other Players will result in account termination and possible legal action.

REFLECT: These rules ensure a safe, fair, and enjoyable gaming environment in full accordance with NZ regulatory standards.

Bonus Terms

OBSERVE: Bonus offerings at yabby-casino-nz.com are regulated to ensure consumer protection and compliance with NZ advertising and gambling laws.

  1. Activation & Wagering Requirements:
    • Bonuses require explicit opt-in or activation. Terms for each promotion (wagering requirements, eligible games, maximum winnings, and timeframes) are clearly stated with each offer.
    • Unless otherwise specified, bonuses must be wagered 35x within 30 days of activation (all timeframes valid through 2025).
  2. Prohibited Actions:
    • Bonus funds may not be used on restricted games (as listed in each promotion's terms) or combined with other active promotions unless expressly permitted.
    • Any attempt to exploit, circumvent, or abuse bonus terms (e.g., low-risk betting, hedging) will result in bonus forfeiture and possible account suspension.
  3. Combining Promotions: Players may participate in only one promotional offer at a time unless explicitly authorised by the Operator. Stacking or combining promotions without such authorisation is prohibited.

REFLECT: These terms protect Users and the Operator, ensuring transparency and fairness in all bonus-related activities.

Regional Compliance Note: All bonus advertising and delivery is compliant with the NZ Fair Trading Act and Gambling Act requirements.

Payments & Withdrawals

OBSERVE: Financial transactions are governed by NZ anti-money laundering (AML) laws and industry standards. Transparency and security are paramount.

  1. Deposit Methods:
    • Players may deposit funds using credit/debit cards, approved e-wallets, or supported cryptocurrencies. Full list of methods is available on yabby-casino-nz.com.
    • Minimum deposit is NZD $20; maximum limits are set per transaction and may vary by method.
  2. Withdrawal Methods:
    • Withdrawals are processed via the same method used for deposit where possible, in accordance with AML requirements.
    • Minimum withdrawal is NZD $50; daily and monthly maximums apply as detailed on the payments page.
    • All withdrawals require successful completion of KYC verification as per NZ regulations.
  3. Processing Times & Fees:
    • Deposits are typically instant; withdrawals are processed within 1-3 business days (excluding public holidays and verification delays).
    • The Operator does not charge fees for standard deposits or withdrawals. Third-party processing fees may apply and are disclosed prior to transaction confirmation.
  4. Refunds & Cancelled Bets:
    • Refunds of deposits or bets are considered only in the case of technical errors, regulatory requirements, or proven unauthorised activity. All bonus-related refunds are subject to bonus terms.
    • Refund requests must be submitted in writing to support@yabby-casino-nz.com within 30 days of the disputed transaction.

REFLECT: These terms ensure financial integrity and align with NZGA and AML/CFT Act requirements.

Limitation of Liability

OBSERVE: NZ law requires transparent disclosure of the Operator's responsibilities and exclusion of liability where permitted.

  1. Operator's Obligations:
    • The Operator ensures the fairness of games (certified by iTech Labs RNG until 30 November 2025) and the accuracy of transaction records.
    • The Operator will exercise reasonable care in providing secure and reliable services.
  2. Exclusions of Liability:
    • The Operator is not liable for losses arising from User error, technical failures outside its control (including internet outages, device incompatibility, or third-party disruptions), or force majeure events.
    • To the maximum extent permitted by NZ law, the Operator's liability for any claim is limited to the lesser of the amount wagered on the affected bet or NZD $1,000.

REFLECT: These clauses protect both parties by clearly outlining boundaries of liability and user expectations.

Intellectual Property Rights

OBSERVE: All content, branding, and software on yabby-casino-nz.com are proprietary and protected by copyright law.

  • Ownership: All site content (including text, graphics, software, and logos) is the exclusive property of yabby-casino-new-zealand Ltd. or its licensors.
  • Prohibitions: Users may not copy, reproduce, distribute, modify, or create derivative works from any part of yabby-casino-nz.com without prior written consent from the Operator.
  • Enforcement: Any unauthorised use will result in immediate account suspension and may lead to legal action under NZ law.

REFLECT: These rights ensure the integrity of yabby-casino-nz.com's intellectual property and compliance with the Copyright Act 1994 (NZ).

Privacy & Data Protection

OBSERVE: The Operator is committed to protecting all User data in accordance with the NZ Privacy Act 2020.

  • All personal information is processed, stored, and used strictly in accordance with the yabby-casino-nz.com Privacy Policy.
  • By using yabby-casino-nz.com, Users consent to the collection and processing of their data as outlined in the Privacy Policy.

REFLECT: Users are encouraged to review the Privacy Policy for full details on data handling and rights.

Changes to Terms

OBSERVE: To maintain legal compliance and adapt to regulatory changes, the Operator may update these Terms at any time.

  1. Notification Procedure:
    • All significant updates will be communicated to Users via email and/or prominent banners on yabby-casino-nz.com.
    • Changes take effect upon publication unless otherwise specified.
  2. User Rights: If a User disagrees with updated Terms, they may discontinue use of yabby-casino-nz.com and request account closure with withdrawal of available funds.

REFLECT: This process ensures transparency and continued consent as required under NZ consumer protection law.

Termination & Suspension

OBSERVE: Account closure or suspension is governed by Operator policy and NZ regulatory requirements.

  1. Grounds for Termination or Suspension:
    • Material breach of Terms, fraudulent activity, provision of false information, or regulatory requirements.
    • Upon request by the User, with reasonable notice provided.
  2. Procedure:
    • The Operator will notify Users of suspension or termination via email, specifying reasons and applicable actions.
    • Available funds (excluding bonuses subject to forfeit) will be refunded to the User's verified payment method within 10 business days, subject to KYC verification and regulatory approval.

REFLECT: These procedures provide Users with due process and align with NZGA consumer protection obligations.

Governing Law & Jurisdiction

OBSERVE: All legal relationships are subject to New Zealand law and the jurisdiction of its courts, as required for licensed operators.

  1. Applicable Law: These Terms are governed by the laws of New Zealand, including the Gambling Act 2003 and relevant amendments.
  2. Dispute Resolution:
    • In the event of a dispute, Users are encouraged to contact support@yabby-casino-nz.com for resolution.
    • If unresolved, disputes may be referred to the New Zealand Gambling Authority for mediation. Legal proceedings may be initiated in the courts of Auckland, New Zealand.
    • Nothing in these Terms limits statutory rights under NZ consumer law.

REFLECT: These provisions establish clear jurisdiction and procedural recourse for all parties.

Contact Information

OBSERVE: Users can reach the Operator through the following channels for support, legal, or general inquiries.

REFLECT: All communications are handled in accordance with the Privacy Policy and NZ consumer protection standards.