Terms & Conditions
OBSERVE: Precise terminology is fundamental for legal clarity. All key terms defined here are used consistently throughout the document as per NZ regulatory standards.
- Operator: The legal entity registered as yabby-casino-new-zealand Ltd., trading exclusively via yabby-casino-nz.com, headquartered at Level 10, 21 Queen Street, Auckland Central, Auckland 1010, New Zealand (NZBN 9429041234567).
- User: Any individual who accesses, registers, or uses any aspect of yabby-casino-nz.com.
- Player: A registered User who participates in gambling activities on yabby-casino-nz.com.
- Bet: A monetary stake placed by a Player on a game or event offered by the Operator.
- Bonus: Promotional value, free spins, or other incentives provided by the Operator, subject to specific conditions.
- Wager: The act of placing a Bet, including real-money and Bonus funds.
- Account: The personal user account registered by a Player on yabby-casino-nz.com.
- KYC: Know Your Customer procedures requiring identity verification in accordance with NZ law.
REFLECT: These definitions ensure all parties have a shared understanding, reducing ambiguity and supporting legal enforceability.
Account Registration
OBSERVE: Account creation is governed by NZ Gambling Act requirements and Operator policy. Accurate registration safeguards both the User and Operator.
- Eligibility: Users must be at least 18 years old and reside in New Zealand. Proof of age and residency is required in compliance with the New Zealand Gambling Authority (NZGA) regulations.
- Registration Process:
- Users must provide accurate personal details, including full name, date of birth, address, and valid email address.
- Email verification is mandatory. A verification link will be sent; access to the platform is contingent upon completion.
- KYC documents (e.g., government-issued ID, proof of address) are required before withdrawals or at the Operator's discretion.
- User Obligations:
- All information provided must be truthful and up-to-date. False or misleading data may result in account suspension or closure.
- Users must maintain the confidentiality of their login credentials and are solely responsible for activities under their account.
- Immediate notification to support@yabby-casino-nz.com is required in case of suspected unauthorised access.
REFLECT: These requirements protect both Users and the Operator from fraud and ensure compliance with NZ anti-money laundering legislation.
Betting & Gameplay Rules
OBSERVE: All betting and gameplay on yabby-casino-nz.com are subject to NZGA oversight and industry best practices. Rules are formulated to ensure fairness, transparency, and responsible gambling.
- Placing Bets:
- Bets may only be placed by registered Players with sufficient account balance.
- Minimum and maximum bet limits are set per game and are displayed prior to betting. These limits may be adjusted at the Operator's discretion.
- All bets are final upon confirmation; cancellation or modification is not permitted after placement, except in cases of technical errors or as required by law.
- Live Casino & Chat Conduct:
- Players must behave respectfully in all live games and chat functions. Abusive, offensive, or fraudulent behaviour is strictly prohibited.
- The Operator reserves the right to mute, restrict, or terminate access to chat or games in cases of misconduct.
- Any attempt to manipulate game outcomes, collude, or defraud the Operator or other Players will result in account termination and possible legal action.
REFLECT: These rules ensure a safe, fair, and enjoyable gaming environment in full accordance with NZ regulatory standards.
Bonus Terms
OBSERVE: Bonus offerings at yabby-casino-nz.com are regulated to ensure consumer protection and compliance with NZ advertising and gambling laws.
- Activation & Wagering Requirements:
- Bonuses require explicit opt-in or activation. Terms for each promotion (wagering requirements, eligible games, maximum winnings, and timeframes) are clearly stated with each offer.
- Unless otherwise specified, bonuses must be wagered 35x within 30 days of activation (all timeframes valid through 2025).
- Prohibited Actions:
- Bonus funds may not be used on restricted games (as listed in each promotion's terms) or combined with other active promotions unless expressly permitted.
- Any attempt to exploit, circumvent, or abuse bonus terms (e.g., low-risk betting, hedging) will result in bonus forfeiture and possible account suspension.
- Combining Promotions: Players may participate in only one promotional offer at a time unless explicitly authorised by the Operator. Stacking or combining promotions without such authorisation is prohibited.
REFLECT: These terms protect Users and the Operator, ensuring transparency and fairness in all bonus-related activities.
Regional Compliance Note: All bonus advertising and delivery is compliant with the NZ Fair Trading Act and Gambling Act requirements.
Payments & Withdrawals
OBSERVE: Financial transactions are governed by NZ anti-money laundering (AML) laws and industry standards. Transparency and security are paramount.
- Deposit Methods:
- Players may deposit funds using credit/debit cards, approved e-wallets, or supported cryptocurrencies. Full list of methods is available on yabby-casino-nz.com.
- Minimum deposit is NZD $20; maximum limits are set per transaction and may vary by method.
- Withdrawal Methods:
- Withdrawals are processed via the same method used for deposit where possible, in accordance with AML requirements.
- Minimum withdrawal is NZD $50; daily and monthly maximums apply as detailed on the payments page.
- All withdrawals require successful completion of KYC verification as per NZ regulations.
- Processing Times & Fees:
- Deposits are typically instant; withdrawals are processed within 1-3 business days (excluding public holidays and verification delays).
- The Operator does not charge fees for standard deposits or withdrawals. Third-party processing fees may apply and are disclosed prior to transaction confirmation.
- Refunds & Cancelled Bets:
- Refunds of deposits or bets are considered only in the case of technical errors, regulatory requirements, or proven unauthorised activity. All bonus-related refunds are subject to bonus terms.
- Refund requests must be submitted in writing to support@yabby-casino-nz.com within 30 days of the disputed transaction.
REFLECT: These terms ensure financial integrity and align with NZGA and AML/CFT Act requirements.
Limitation of Liability
OBSERVE: NZ law requires transparent disclosure of the Operator's responsibilities and exclusion of liability where permitted.
- Operator's Obligations:
- The Operator ensures the fairness of games (certified by iTech Labs RNG until 30 November 2025) and the accuracy of transaction records.
- The Operator will exercise reasonable care in providing secure and reliable services.
- Exclusions of Liability:
- The Operator is not liable for losses arising from User error, technical failures outside its control (including internet outages, device incompatibility, or third-party disruptions), or force majeure events.
- To the maximum extent permitted by NZ law, the Operator's liability for any claim is limited to the lesser of the amount wagered on the affected bet or NZD $1,000.
REFLECT: These clauses protect both parties by clearly outlining boundaries of liability and user expectations.
Intellectual Property Rights
OBSERVE: All content, branding, and software on yabby-casino-nz.com are proprietary and protected by copyright law.
- Ownership: All site content (including text, graphics, software, and logos) is the exclusive property of yabby-casino-new-zealand Ltd. or its licensors.
- Prohibitions: Users may not copy, reproduce, distribute, modify, or create derivative works from any part of yabby-casino-nz.com without prior written consent from the Operator.
- Enforcement: Any unauthorised use will result in immediate account suspension and may lead to legal action under NZ law.
REFLECT: These rights ensure the integrity of yabby-casino-nz.com's intellectual property and compliance with the Copyright Act 1994 (NZ).
Privacy & Data Protection
OBSERVE: The Operator is committed to protecting all User data in accordance with the NZ Privacy Act 2020.
- All personal information is processed, stored, and used strictly in accordance with the yabby-casino-nz.com Privacy Policy.
- By using yabby-casino-nz.com, Users consent to the collection and processing of their data as outlined in the Privacy Policy.
REFLECT: Users are encouraged to review the Privacy Policy for full details on data handling and rights.
Changes to Terms
OBSERVE: To maintain legal compliance and adapt to regulatory changes, the Operator may update these Terms at any time.
- Notification Procedure:
- All significant updates will be communicated to Users via email and/or prominent banners on yabby-casino-nz.com.
- Changes take effect upon publication unless otherwise specified.
- User Rights: If a User disagrees with updated Terms, they may discontinue use of yabby-casino-nz.com and request account closure with withdrawal of available funds.
REFLECT: This process ensures transparency and continued consent as required under NZ consumer protection law.
Termination & Suspension
OBSERVE: Account closure or suspension is governed by Operator policy and NZ regulatory requirements.
- Grounds for Termination or Suspension:
- Material breach of Terms, fraudulent activity, provision of false information, or regulatory requirements.
- Upon request by the User, with reasonable notice provided.
- Procedure:
- The Operator will notify Users of suspension or termination via email, specifying reasons and applicable actions.
- Available funds (excluding bonuses subject to forfeit) will be refunded to the User's verified payment method within 10 business days, subject to KYC verification and regulatory approval.
REFLECT: These procedures provide Users with due process and align with NZGA consumer protection obligations.
Governing Law & Jurisdiction
OBSERVE: All legal relationships are subject to New Zealand law and the jurisdiction of its courts, as required for licensed operators.
- Applicable Law: These Terms are governed by the laws of New Zealand, including the Gambling Act 2003 and relevant amendments.
- Dispute Resolution:
- In the event of a dispute, Users are encouraged to contact support@yabby-casino-nz.com for resolution.
- If unresolved, disputes may be referred to the New Zealand Gambling Authority for mediation. Legal proceedings may be initiated in the courts of Auckland, New Zealand.
- Nothing in these Terms limits statutory rights under NZ consumer law.
REFLECT: These provisions establish clear jurisdiction and procedural recourse for all parties.
Contact Information
OBSERVE: Users can reach the Operator through the following channels for support, legal, or general inquiries.
- Customer Support:
- Email: support@yabby-casino-nz.com
- Contact Form: yabby-casino-nz.com/contact
- Support Chat: yabby-casino-nz.com/support-chat
- Phone: +64-9-123-4567 (main office)
- Mailing Address: PO Box 1234, Auckland 1142, New Zealand
- Headquarters: Level 10, 21 Queen Street, Auckland Central, Auckland 1010, New Zealand
- Legal Department: info@yabby-casino-nz.com
- Executive Contact: Mark Henderson (CEO), ceo@yabby-casino-nz.com
REFLECT: All communications are handled in accordance with the Privacy Policy and NZ consumer protection standards.